Job Openings >> Senior Business Analyst
Senior Business Analyst
Title:Senior Business Analyst
Department:Information Technology

Job Summary:  The I.T. Business Analyst/Applications Owner is an individual who is responsible and accountable for one or many computer applications.  The I.T. Business Analyst/Applications Owner partners with business to ensure the application(s) are maintained from an on-going support level perspective, regulatory requirements changes, break/fix, and production outages.  The I.T. Business Analyst/Applications Owner ensures that the changes being incorporated into the application have been prioritized by the business and implemented on-time and within budget.


The I.T. Business Analyst/Applications Owner supports all design and maintenance of the business applications.

Elicit requirements using various existing sources/techniques including interviews, document analysis, requirements workshops, site visits, business process flows, use cases, scenarios, task and workflow analysis.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed:

  • High Level Requirements Specification (including Domain Model, Business Process Flows, Use Case Model)
  • Detailed requirements (including  Use Cases,  Low fidelity User Interface prototype, attributed Domain Model,  Business Rule specifications, interface specifications, and state transition diagrams)

Drive and challenge business units on their assumptions of how they will successfully execute their plans.

Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

Acts as the project manager of all Business As Usual work and adherence to committed project schedules.

Ensures that the work of the I.T. Application Team is focused solely on the priorities of the Business Application Team

Understands that priority application outages take precedence over all other Business As Usual or project work.

The I.T. Business Analyst/Applications Owner works very closely and formally with the Business Application Team (BAT).  That team is made up of members of the business, decision makers that own the application from the business stand point.

The I.T. Business Analyst/Applications Owner working with the business develops all scope of new work.  That scope includes not only functionality to be included in the application but also resourcing and timing of implementation.

Participates with the Application Developers to ensure priorities are kept in order and effectively communicated throughout their team and the business community.

Interacts professionally with all, including co-workers and other healthcare providers.

Fosters communication among healthcare team on the behalf of the patient.

Communicates ideas for improvement to the supervisor.

Escalates abnormal situations to supervisor, making recommendations for resolution.

Organizes and manages activities to show consideration of the department as a whole.

Assists in recording information for performance improvement activities.

Demonstrates high level customer service skills, both internally and externally.

Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.

Accepts additional assignments willingly.

Supports the Mission and the Core Values of myNEXUS

Performs other duties as assigned.



  • General

o Successfully engage in multiple initiatives simultaneously.

o Work independently with users to define concepts

  • Communication

o Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

o 5+ years of business requirement writing experience

o Assists in the facilitation of team and client meetings.

o Delivers informative, well-organized presentations.

o Understands how to communicate difficult/sensitive information tactfully.

  • Technical Understanding

o Possesses understanding in the areas of application programming and system design.

o Solid understanding of the System Development Life Cycle

o Understanding of relational data base modeling

o Understands how legacy and web-based systems interface with each other.

o Knowledge of best practices and risk based testing techniques.

  • Problem Solving

o Identifies critical issues with ease.

o Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.


  • Teamwork

o Facilitates effective team interaction.

o Acknowledges and appreciates each team member's contributions.

o Serves as the conduit between the customer community and the software development team.

o Collaborate with developers and subject matter experts to analyze tradeoffs between usability and performance needs.

    • Serve as the liaison between the business units, development teams, and testing teams.
  • Client Management

o Develops relationships with client personnel that foster client ties.

o Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.

o Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

o Manages client expectations effectively.

Educational Requirements:

•     BS in Computer Science, Information Systems Management or equivalent degree

•     Masters Degree a plus

Language Skills:

     Ability to read and communicate effectively in English.

     Additional languages preferred.

This opening is closed and is no longer accepting applications
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